PRIVACY POLICY

Introduction

Tick City Trading (“Tick City,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Tick City Trading collects, uses, stores, protects, and discloses information obtained through our website, software, trading dashboards, evaluations, funded account programs, mobile applications, educational materials, Discord communities, customer support systems, and all related services (collectively, the “Services”). By accessing or using Tick City Trading services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of Tick City Trading services.

Information We Collect

Tick City Trading may collect information that identifies, relates to, describes, or could reasonably be linked to an individual user. Information we may collect includes: ● Full name ● Email address ● Phone number ● Billing address ● Payment information ● Trading account information ● Platform usage data ● Device and browser information ● IP address ● Trading activity and performance metrics ● Discord usernames or community information ● Support requests and communications ● Verification documents where required. Certain information may be considered sensitive under applicable privacy laws, including: ● Government-issued identification ● Financial account information ● Payment details ● Banking information ● Tax documentation

How We Collect Information

Tick City Trading may collect information: ● Directly from users during registration or checkout ● Through account creation forms ● Through customer support interactions ● Through Discord or community interactions ● Automatically through cookies and tracking technologies ● Through third-party service providers ● Through payment processors and platform integrations We may also collect technical data automatically as users interact with our services.

Cookies and Tracking Technologies

Tick City Trading may use cookies, analytics tools, pixels, and related technologies to: ● Improve website performance ● Understand user behavior ● Save user preferences ● Analyze traffic and engagement ● Enhance security ● Deliver marketing and advertising content Users may disable cookies through their browser settings, though certain website features may not function properly.

How We Use Your Information

Tick City Trading may use collected information to: ● Create and manage user accounts ● Process orders and payments ● Deliver evaluation and funded account services ● Provide customer support ● Improve platform functionality ● Monitor compliance and security ● Prevent fraud and abuse ● Analyze platform performance ● Send operational updates and announcements ● Deliver marketing communications ● Enforce company policies and Terms of Use Tick City Trading may also use aggregated or anonymized data for analytics, research, operational, or business purposes.

Marketing Communications

Users may receive emails, notifications, or promotional messages related to Tick City Trading products, services, updates, offers, and announcements. Users may opt out of marketing communications at any time by using unsubscribe options or contacting support. Operational or account-related communications may still be sent where necessary

Sharing and Disclosure of Information

Tick City Trading does not sell personal information. We may share information with: ● Payment processors ● Technology providers ● Trading platform providers ● Data hosting services ● Analytics providers ● Customer support providers ● Legal or regulatory authorities where required Information may also be disclosed: ● To comply with legal obligations ● To enforce company policies● To prevent fraud or abuse ● During mergers, acquisitions, or restructuring events ● To protect Tick City Trading, its users, or third parties

Data Security

Tick City Trading uses commercially reasonable security measures intended to protect user information. However, no method of electronic storage or internet transmission is completely secure. Users acknowledge that: ● Online systems carry inherent security risks ● Unauthorized access may occur despite security measures ● Users are responsible for protecting their account credentials. Tick City Trading is not responsible for breaches caused by: ● User negligence ● Shared credentials ● External cyberattacks ● Third-party systems ● Unauthorized device access

Data Retention

Tick City Trading may retain user information for as long as reasonably necessary to: ● Provide services ● Maintain records ● Enforce agreements ● Resolve disputes ● Comply with legal obligations ● Protect platform integrity Information may remain stored after account closure where legally permitted or operationally necessary.

Your Privacy Rights

Depending on jurisdiction, users may have rights regarding their personal information, including: ● Accessing collected information ● Requesting corrections ● Requesting deletion ● Restricting processing ● Requesting portability ● Opting out of certain communications Requests may be submitted through Tick City Trading support. Tick City Trading reserves the right to verify identity before processing requests.

Third-Party Services and Links

Tick City Trading services may contain links or integrations involving third-party platforms, brokers, software providers, or external websites. Tick City Trading is not responsible for the privacy practices, policies, or security standards of third-party services. Users access third-party services at their own risk.

Children’s Privacy

Tick City Trading services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover information collected from an underage individual, we may delete such information and terminate associated accounts.

International Users

Users accessing Tick City Trading services from outside the United States acknowledge that information may be transferred, processed, and stored within the United States or other jurisdictions. By using Tick City Trading services, users consent to such transfers.

Changes to This Privacy Policy

Tick City Trading reserves the right to modify or update this Privacy Policy at any time. Updated versions become effective immediately upon posting. Continued use of services after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

For questions, requests, or privacy-related concerns, contact: support@tickcitytrading.com

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